A Message for Parents

Reaching out for support is a sign of strength, not failure. These services exist to help families stay safe and supported. If you are worried about your child, your family, or something feels unsafe, you are not alone. These services are here to support you and your child.

If someone is in immediate danger
•Call 999 (Police / Ambulance / Fire).

24/7 national support
•NHS urgent mental health
Call 111 and choose the mental health option (24/7).
•Childline (under 19s)
For any worry, big or small – phone and online chat.Call 0800 1111.
•Samaritans (any age)
For anyone feeling very low or suicidal.Call 116 123.
•SHOUT text service- Free, confidential text support in a crisis.
Text SHOUT to 85258 (in Sussex you can also text SUSSEX to 85258).
•PAPYRUS – HOPELINE247
For children, teens and young adults up to 35 with suicidal thoughts, or anyone worried about them.Call 0800 068 4141, text 88247.
•NSPCC Helpline (for adults worried about a child)Advice if you’re concerned a child is being harmed. Call 0808 800 5000.

Support for parents and carers
•Family Action – FamilyLine (England)- Emotional support, guidance and information about family life, relationships, behaviour and money worries.
Call 0808 802 6666 (Mon–Fri 9am–9pm). Text 07537 404 282, or email familyline@family-action.org.uk
Outside these hours: text FAMILYACTION to 85258 for 24/7 crisis text support.
•Family Lives (England & Wales) Parenting, behaviour, school, bullying and family relationship support.Call 0808 800 2222 (Mon–Fri 9am–9pm, weekends 10am–3pm).

Local help - West Sussex

Children’s Services / Safeguarding
Worried a child is being abused or at serious risk?
•Office hours (Mon–Fri 9am–5pm): 01403 229900
•Out of hours / weekends / bank holidays 

(Emergency Duty Team): 033 022 26664